Shipping Policy-SurpriseBoXXXes

Shipping Policy – SurpriseBoxxxes

At SurpriseBoxxxes, we’re dedicated to getting your order to you safely and as quickly as possible. Please review the details below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • United States: 3–7 business days

  • International: 7–15 business days

Please note: These are estimated delivery times, not guarantees. Delays may occur due to weather, carrier issues, or high demand.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We may offer free shipping promotions, which will be clearly displayed on our website.

Tracking Information

  • All orders include tracking.

  • You will receive a tracking number via email once your order has shipped.

  • Please allow up to 48 hours for tracking updates to appear.

Incorrect or Incomplete Addresses

  • Customers are responsible for providing accurate shipping information.

  • SurpriseBoxxxes is not responsible for orders shipped to incorrect or incomplete addresses.

  • If a package is returned due to an incorrect address, additional shipping fees may apply.

Lost, Stolen, or Delayed Packages

  • Once an order has been handed over to the shipping carrier, we are not responsible for delays, lost, or stolen packages.

  • If your package is marked as delivered but not received, please contact the carrier directly.

  • If you need assistance, contact us and we will do our best to help.

International Shipping & Customs

  • International customers may be required to pay customs duties, taxes, or import fees.

  • These charges are not included in the item price or shipping cost and are the responsibility of the customer.

Damaged Items

  • If your item arrives damaged, please contact us within 48 hours of delivery.

  • Include clear photos of the product and packaging.

  • We will review and provide a replacement or resolution where appropriate.

Contact Information

If you have any questions about your order or shipping, please contact us at:
[your support email]

By placing an order with SurpriseBoxxxes, you agree to the terms outlined in this Shipping Policy.