Each box has a different theme and experience level. Simply select the box that matches your vibe and choose who the box is for. This helps us tailor the contents to suit your preferences.

Our identity selections help us customize your box experience while staying inclusive and respectful of all relationship types and preferences. This allows us to match products that work best for you or your partner(s)

Yes. All orders are shipped in plain, unbranded packaging. There is no mention of product contents or our brand name on the outside of the box. Your privacy is extremely important to us.

Yes. You must be 18 years or older (or legal adult age in your country/state) to purchase from our store.

Absolutely! Our boxes make great gifts for partners or special occasions. Since our packaging is discreet, it is perfect for sending directly to the recipient.

Our boxes are designed to be a surprise experience. While we do not reveal exact contents, we ensure all items are high-quality, body-safe, and aligned with the selected theme and identity

Because these are curated surprise boxes, customization is limited. However, you may contact our support team after ordering, and we will try our best to accommodate allergy or sensitivity concerns when possible.

Yes, we ship to many countries. Shipping availability, delivery times, and regulations may vary depending on your location.
Customers are responsible for checking local laws regarding adult wellness products.

Shipping times depend on your location and selected shipping method. Estimated delivery times will be shown at checkout. Tracking details are provided once your order ships.

Due to the intimate nature of our products, we cannot accept returns or exchanges once items have been opened.
If your order arrives damaged, defective, or incorrect, please contact us within [X] days of delivery and we will make it right.

Yes. We source products from trusted suppliers that meet safety and quality standards. We recommend following all included instructions and using products as intended.

Some boxes may include lubricants, latex products, or materials that could trigger sensitivities. Please check product instructions and contact us if you have known allergies or concerns before ordering.

Yes. We respect your privacy and protect your information using secure checkout and data protection standards. We never sell or share customer information with third parties for marketing purposes.

We accept major credit/debit cards and secure payment methods available at checkout. All transactions are encrypted and confidential.

You can reach our support team through our contact page or email us at: info@surpriseboxxxes.com We’re happy to help with any questions or concerns.